Opening the remote support tunnel in Prism Central and Prism Elements via command line (pcvm and cvm)

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1440=24 Hours

No Prism Central:

nutanix@NTNX-XXXXXX-A-PCVM:~$ ncli cluster start-remote-support duration=1440

Enabled                   : true
Status                    : disabled
Message                   :
HTTP Proxy                : -
Service Center            : -
Last Retry Attempted      : Sat May 18 11:10:07 BRT 2024

To get the current status of the remote support tunnel.

nutanix@NTNX-XXXXXXXX-A-PCVM:~$ ncli cluster get-remote-support-status

Enabled                   : true
Status                    : disabled
Message                   :
HTTP Proxy                : -
Service Center            : -
Last Retry Attempted      : Fri Sep 27 13:25:06 BRT 2024

No Prism Elements:

nutanix@NTNX-XXXX-A-CVM:XXXX:~$ ncli cluster start-remote-support duration=1440

Enabled                   : true
Status                    : success
Message                   : -
HTTP Proxy                : -
Service Center            : nsc02.nutanix.net
Connected Since           : Mon Sep 23 13:30:07 BRT 2024
Time To Disconnect        : Sat Sep 28 13:26:58 BRT 2024

To get the current status of the remote support tunnel.

nutanix@NTNX-XXXXXXX-A-CVM:XXXXXX:~$ ncli cluster get-remote-support-status

Enabled                   : true
Status                    : success
Message                   : -
HTTP Proxy                : -
Service Center            : nsc02.nutanix.net
Connected Since           : Mon Sep 23 13:30:07 BRT 2024
Time To Disconnect        : Sat Sep 28 13:26:58 BRT 2024